Is Chic-fil-a As Good As It Seems?!
When it comes to fast-food, consumers keep raving about Chick-fil-A, a recent report shows. The company maintained its excellence to come out on top as the favorite fast food chain by a very comfortable spread over second-place Panera Bread, found by the American Customer Satisfaction Index's Restaurant Report 2018. Topping all other fast-food restaurants in customer satisfaction for the third year in a row, according to the results found by the American Customer Satisfaction Index's annual survey released Thursday. Based out Of Georgia the #[ chain received a tremendous overall rating of 87 out of 100 for the third consecutive year, easily passing up other competition in the very profitable $200 billion fast-food industry. Is second place came Panera Bread with an 81 rating, also on the list highly rated were by Papa John's, Pizza Hut and Subway, which all scored an 80 "The chicken specialist dominates the rankings with the highest score across both restaurant categories, and its food quality continues to rate higher than the competition," the ACSI's report said
The ACSI's rankings are based on several benchmarks, including order accuracy, food quality, cleanliness and variety. To compile the report, the group interviewed about 250,000 customers about their satisfaction with more than 280 companies The KūL Report @TreKul